Because you deserve a product that lasts
At Let's Share, every product is designed to accompany you for the long haul.
That’s why all our products come with a one-year warranty from the date of purchase.
If your product encounters an issue, we’re here for you. Really.
What the warranty covers
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Manufacturing defects
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Unusual malfunctions or breakdowns
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Technical issues not related to improper use
In these cases, we take care of everything: repair, exchange, or replacement.
What’s not covered
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Normal wear and tear over time
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Improper handling, drops, or shocks
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Unauthorized modifications or openings
That said, even if it’s outside of the warranty, feel free to reach out to us. We will always do our best to find a fair and human solution.
A concern? We’re listening
Our After-Sales team is here for you with kindness and responsiveness.
Email: customercare@lets-share-group.com
We strive to reply within 48 hours (excluding weekends and public holidays). In most cases, you’ll receive a response much faster.
Please include the following details in your message:
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Your order number
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The product in question
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A description of the issue
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And, if possible, photos or a short video
Together, we’ll find a solution
We know that little setbacks can happen. What matters to us is supporting you with respect, listening, and efficiency.