Because you deserve a product that lasts
At Let's Share, every product is designed to stay with you for years to come.
That’s why all our products are covered by a two-year warranty from the date of delivery.
If there’s an issue with your product, we’re here for you. Really.
What the warranty covers
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Manufacturing defects
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Breakdowns or unusual malfunctions
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Technical issues not caused by misuse
In these cases, we take care of everything: repair, exchange or replacement.
What’s not covered
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Normal wear and tear over time
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Improper handling, drops or impacts
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Unauthorised modification or opening
That said, even outside the warranty, feel free to contact us. We will always look for a fair solution that treats you as a person.
An issue? We’re listening
Our after-sales team is here to listen, with care and responsiveness.
Email: customercare@lets-share-group.com
We do our best to reply within a maximum of 48 hours (excluding weekends and public holidays).
In most cases, you’ll receive a response much sooner.
Please include in your message:
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Your order number
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The product concerned
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A description of the issue
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And, if possible, photos or a short video
Together, we’ll find a solution
We know that little setbacks happen. What matters to us is supporting you with respect, listening to you and helping you effectively.